Make Every Employee Superhuman.

Reclaim the hours lost to busywork and invest them in work that matters.

A self-optimising operation.

Faster, smarter, and seamlessly connected — powered by Agentic AI.

Operations are fragmented

Most organisations run on slow, manual, disconnected workflows that hold teams back.

Intelligence at the core.

Graia’s Agentic AI adds real-time understanding and orchestration to your operational layer.

The Intelligence Powered by Agentic AI.

Graia doesn’t just process tasks—it interprets tone, intent, and frustration to guide better outcomes.

Faster, kinder resolutions.

Your team gets AI support that enhances judgment, reduces friction, and personalises every interaction.

Employee Experience Is Being Rewritten

68%

of employees say repetitive tasks are the biggest barrier to productivity.

74%

of organisations plan to increase AI assistance tools to support daily work.

62%

of companies expect AI to reduce employee burnout within two years.

41%

of teams say AI assistants already improve speed and work quality.

*Gartner 2024–2025

Proven Results at a Glance:

3x

increase in task throughput

95%

accuracy alignment with human scoring

45%

drop in internal support requests

Give Every Employee an AI Agent.

Graia’s Agentic Experience for Employees embeds autonomous AI agents into everyday work, helping teams think less about admin and more about impact.

Autonomous AI employees that act on your behalf.

Search, analyse, generate, and act across meetings, messages, and systems, completing tasks independently and supporting employees when human input is required.

Outcome: Less busywork. Faster execution. Better outcomes across the organisation.

Instant support for everyday HR tasks and employee requests.

Automates routine HR workflows — from policies and compliance to time, pay, and onboarding — giving employees answers instantly while reducing HR admin load.

Outcome: Faster employee support, fewer tickets, and HR teams free to focus on people, not paperwork.

Accelerate hiring without sacrificing quality or fairness.

Automates job descriptions, shortlists candidates, evaluates interviews, and assesses skills, giving hiring teams structured, unbiased insights at every stage.

Outcome: Faster time-to-hire, better candidate matches, and consistent hiring decisions at scale.

Reduce manual finance work without slowing approvals or compliance.

Automates routine finance requests, reporting, and checks, giving teams instant access to the information they need while maintaining policy and audit controls.

Outcome: Faster approvals, fewer errors, and more time for strategic financial work.

Adapts tone, language, and responses to every interaction.

Graia’s Empathy Engine understands intent, sentiment, and context, adjusting how it responds across employee, candidate, and internal conversations.

Outcome: More natural interactions, better engagement, and higher trust at scale.

Empowering Every Role Across the Organisation.

Agent

Automates admin, drafts communications, summarises meetings.

Team Lead / Supervisor

Real-time queue and sentiment dashboards; auto-coaching alerts.

QA & Training

AI-driven scoring and coaching packs from real interactions.

Operations Manager

Root-cause and driver analysis from conversation data.

CX / Product Teams

Insight trends reveal feature and process improvements.

Graia connects seamlessly to your existing CCaaS, CRM, and knowledge systems — adding intelligence and empathy without replacing your stack.

Smarter Work. Happier Teams. Real Results.

35%

boost in engagement and employee satisfaction

3×

faster task completion across routine workflows

25%

time saved on admin and coordination

900+

fewer meetings through automatic summarisation and alignment

HelloFresh uses Graia to power real-time translations and summarization across its service hubs – doubling agent capacity while maintaining CSAT above 95 %.

real-time translations and summarization
“People have seen how improved our model is at code understanding, iterative debugging, and working with visual inputs and tools thanks in no small part to ipsum.”
60%+
Call Containment
30+
NPSBoost
Senior Leader Vodafone Europe

Service That Thinks,
Learns, and Cares

Graia’s Agentic AI turns every interaction into intelligence.It learns from each conversation, updates knowledge automatically, and coaches your team in real time — helping you build a self-improving service operation.