Agentic Experience for Sales
Close Deals Faster. Deploy Your AI Sales Agent.
Stop the busywork. Start closing deals.
A self-optimising operation.
Faster, smarter, and seamlessly connected — powered by Agentic AI.
Operations are fragmented
Most organisations run on slow, manual, disconnected workflows that hold teams back.
Intelligence at the core.
Graia’s Agentic AI adds real-time understanding and orchestration to your operational layer.
The Intelligence Powered by Agentic AI.
Graia doesn’t just process tasks—it interprets tone, intent, and frustration to guide better outcomes.
Faster, kinder resolutions.
Your team gets AI support that enhances judgment, reduces friction, and personalises every interaction.
The Future of Sales
95%
of seller research will begin with AI by 2027, up from 30%.
91%
of CSOs say their tech stack doesn’t support today’s buyers.
80%
of enterprises will deploy multilingual AI agents by 2027.
41%
of CEOs are prioritising AI for revenue growth and efficency.
*Gartner 2024–2025
The Agentic Toolkit: Where Empathy Meets Automation.
Graia’s Agentic Experience for Service brings together understanding, speed, and control — blending human empathy with AI precision across every channel.
Pre-Call Intelligence
In-Call Assist
Post-Call Automation
Proposal Generator
Next-Best Action
Coaching & Insights
Pre-Call Intelligence
Sellers enter every conversation informed and confident.
Researches accounts, identifies buying signals, and prepares briefs.
In-Call Assist
More natural, empathetic conversations that convert.
Detects tone, emotion, and objections in real time; suggests next responses.
Post-Call Automation
Zero admin time and faster deal progression.
Summarizes notes, tracks promises, and updates CRM instantly.
Proposal Generator
Shorter quote cycles, higher close rates.
Drafts accurate, on-brand proposals in seconds.
Next-Best Action
Stronger engagement, better timing.
Recommends outreach, channel, or offer based on intent.
Coaching & Insights
Continuous improvement and consistent performance.
Auto-scores calls, identifies win patterns, and builds training packs.
Empowering Every Role Across the Organisation.
Graia connects seamlessly to your existing CCaaS, CRM, and knowledge systems — adding intelligence and empathy without replacing your stack.
Smarter Work. Happier Teams. Real Results.
35%
boost in engagement and employee satisfaction
3×
faster task completion across routine workflows
25%
time saved on admin and coordination
900+
fewer meetings through automatic summarisation and alignment
HelloFresh uses Graia to power real-time translations and summarization across its service hubs – doubling agent capacity while maintaining CSAT above 95 %.
real-time translations and
summarization
summarization
“People have seen how improved our model is at code understanding, iterative debugging, and working with visual inputs and tools thanks in no small part to ipsum.”
60%+
Call Containment
30+
NPSBoost
Senior Leader Vodafone Europe
Service That Thinks,
Learns, and Cares
Graia’s Agentic AI turns every interaction into intelligence.It learns from each conversation, updates knowledge automatically, and coaches your team in real time — helping you build a self-improving service operation.
