Empower the Human, Elevate the Experience
Graia is the world's first Agentic Xperience platform that unites customer experience, employee productivity, and brand-defining empathy. We turn every agent into a "Super Agent".
Trusted by the World's Most Demanding Brands
The Problem
Efficiency at the Expense of Empathy
Traditional contact center platforms weren't built for the AI era. They force you to choose between robotic efficiency and genuine human connection. Fragmented systems create disjointed customer journeys, leaving your best agents burnt out and your customers frustrated.
Disconnected Channels
Fragmented customer journeys and a lack of a single customer view
Agent Burnout
High agent attrition caused by repetitive tasks and high cognitive load
Negative ROI
Rising headcount costs and inefficient tools that erode profitability
Solution
We Don't Just Automate.
We Create Superhuman.
Graia isn't another chatbot. Our Agentic AI acts as a co-pilot for your team, handling entire processes autonomously and providing real-time intelligence that turns your agents into problem-solving, revenue-generating experts.
How it works
Your End-to-End Agentic Xperience Platform
We provide a single, unified platform to transform every aspect of your customer experience, from initial contact to final resolution and analysis.
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02
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Pillar 1
Empathy & Output
Our conversational AI grasps context and emotion—not just keywords—to resolve 80% of issues autonomously.
Pillar 2
Empower & Assist
We equip your human team with a real-time AI partner that provides coaching, next-best-action suggestions, and multi-lingual support. This triples agent efficiency and frees them to focus on what matters most.
Pillar 3
Trust & Performance.
Our Hybrid Flows combine conversational AI with deterministic logic, ensuring that high-stakes processes are always followed with 100% compliance. You get full transparency and auditability in every interaction.
Roles
The Right Solution for Every Leader.
Whether you're focused on operational efficiency, customer satisfaction, or technological excellence, Graia provides the tools you need to succeed
For CX Leader
Create a world-class, consistent customer experience. Stop losing customers to emotionally disconnected interactions. We help you scale emotional intelligence and build brand loyalty.
80%
of issues resolve autonomously
For COO
Transform your cost center into a profit engine. We don’t just cut costs; we help you drive top-line gains by boosting agent productivity by 2x and achieving a 60% automation rate with positive customer satisfaction.
2x
Boost agent productivity
For Technology Leader
Deploy a secure, scalable, enterprise-grade AI platform. Avoid vendor lock-in with our agnostic architecture that supports any LLM, cloud, and open APIs. Our platform is built on enterprise-grade security and full compliance.
30+
NPS Boost
“People have seen how improved our model is at code understanding, iterative debugging, and working with visual inputs and tools thanks in no small part to ipsum.”
60%+
Call Containment
30+
NPSBoost
Senior Leader Vodafone Europe
Build Your Digital Workforce
Talk with one of our experts about how our Agentic AI can be applied to your specific business challenges. Schedule a personalized consultation to discuss your goals and see a custom ROI analysis for your business.
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