Growth through
‍AI empathy

Graia's platform combines emotional intelligence with advanced AI to create meaningful connections that drive business growth.

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Learn more about the product

We are not your typical AI company. Here’s why:

Intelligent Agents, Simple Setup, Infinite Use Cases – Designed, Deployed, Done

CX and AI Expertise

Cutting-edge AI meets our decades of old school customer experience expertise to deliver unmatched solutions.

Savings and growth

We don’t just cut costs—we are interested in driving top-line gains that transform businesses.

Conversing and solving

Our platform doesn’t just talk—it empowers you to lead through technology and intelligence.

Agentic CCaaS

Two powerful products. One unified experience. Your AI contact center. Smarter. Friendlier.

Handle more with less

Omnichannel AI. Human-centric. Voice, chat, and email filled with empathy. Trust built in.

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Speak their language

Let every customer talk their way. 100+ languages. No friction. No compromise

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Personalize to grow

Stay relevant. Our knowledge-driven AI companions personalise every journey. Drive results. Fuel growth.

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Agentic AI Platform

AI for contact centers. No PHD required.

Launch faster

No code needed. Pre-built AI engines. 100s of ready-made agent bees. Just connect and go.

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Drive loyalty

Personalized conversations. Higher engagement. Lower churn.

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Scale with confidence

Manage thousands of agents across all channels. One platform. No chaos. Just clarity.

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Technology that feels human

Our platform combines cutting-edge AI with human-centered design

Understand every conversation

Our AI comprehends context, sentiment, and intent in real-time, enabling more meaningful interactions that build customer trust.

93%

Intent accuracy

100+

Languages

Real-time

Intent accuracy

Insights that drive action

Transform conversation data into actionable insights with customizable dashboards that reveal customer sentiment and emerging trends.

360°

Customer view

40%

Faster resolution

25%

CSAT improvement

Seamless human + AI collaboration

Our platform doesn't replace your team—it empowers them with AI assistance that handles routine tasks while highlighting where human expertise matters most.

60%

Automation rate

3x

Agent efficiency

24/7

Availability

Enterprise-grade platform

Built for scale, security, and seamless integration

Modular Architecture

Deploy only what you need with our flexible, component-based platform.

Enterprise Security

ISO27001 and GDPR compliant with end-to-end encryption.

Global Infrastructure

99.99% uptime with data centers across North America, Europe, and Asia.

Real results from real customers

See how businesses transform their customer experience with Graia

Graia's platform reduced our response time by 40% while improving customer satisfaction by 25%. The AI assistance feels natural to both our agents and customers.

Sarah Johnson

CTO, Enterprise Solutions

The multilingual capabilities have allowed us to expand globally without hiring additional support staff. Our customers can now communicate in their preferred language.