Graia Agentic CCaas pricing
Find the Right Agentic CCaaS Powered Experience Package for Your Business Discover our clear, flexible pricing plans built around your needs. Designed to scale with you—always simple, always transparent.
Essential - Digital
Digital interactions
€49
€69
per user/month billed annually
Digital Channels - Chat, SMS, Social, Email
Omni-Channel Routing
Speech-enabled IVR
Analytics and reporting
Interaction management
Automation
Agent Interface and Scripting
Visual Workflow Designer
Supervisor & performance management*
AI Agents*
AI Agent Assist productivity Suite*
AI Chat Real Time Translations*
AI Quality Management*
WallBoards*
Compliance Recording*
CRM Integrations*
Essential - Voice
Voice Conversations
€54
€74
per user/month billed annually
Voice channel
Call routing
Speech-enabled IVR
Outbound campaigns
Analytics and reporting
Interaction management
Automation
Agent Interface and Scripting
Preview & Predictive Dialer
Visual Workflow Designer
Supervisor & performance management*
AI Agents*
AI Agent Assist productivity Suite*
AI Voice Real Time Translations*
AI Quality Management*
WallBoards*
Compliance Recording*
CRM Integrations*
Hybrid Deployments*
Agentic CCaaS
Omnichannel Agentic
Experience
Contact
Contact
per user/month billed annually
Voice channel
Digital Channels - Chat, SMS, Social, Email
Call routing
Omni-Channel Routing
Speech-enabled IVR
Outbound campaigns
Analytics and reporting
Interaction management
Automation
Agent Interface and Scripting
Preview & Predictive Dialer
Visual Workflow Designer
AI Agents
AI Agent Assist productivity Suite
Supervisor & performance management*
AI Voice Real Time Translations*
AI Quality Management*
WallBoards*
Compliance Recording*
CRM Integrations*
Hybrid Deployments*
Enterprise
Tailor-made CCaaS to
meet your needs
Contact
Contact
per user/month billed annually
Voice channel
Digital Channels - Chat, SMS, Social, Email
Call routing
Omni-Channel Routing
Speech-enabled IVR
Outbound campaigns
Analytics and reporting
Interaction management
Automation
Agent Interface and Scripting
Preview & Predictive Dialer
Visual Workflow Designer
AI Agents *
AI Agent Assist productivity Suite *
Supervisor & performance management*
AI Voice Real Time Translations *
AI Quality Management *
WallBoards *
Compliance Recording *
CRM Integrations *
Hybrid Deployments *
*Add-ons available on the tier for additional pricing, contact sales