Empower every interaction with Graia
Smarter conversations. Happier customers. Real business growth.
Graia’s unified engagement platform combines empathy and AI, turning your contact center into a true growth engine. Want 24/7 support, faster resolutions, or seamless omnichannel service? We help you achieve them.
Introducing the Graia Unified Platform
Two powerful products. One unified experience.
Agentic CCaaS
Two powerful products. One unified experience. Your AI contact center. Smarter. Friendlier.
Graia’s agentic CCaaS meets customers on every channel—voice, chat, email, and social. It’s not just automated. It’s intelligent. Context-aware. Always learning. Built from the inside out, tested with thousands of agents. Real-world validation before market. Faster value.
Why you’ll love it
Handle more with less
Omnichannel ai. Human-centric. Voice, chat, and email filled with empathy. Trust built in.
Serve with precision
Loyalty starts with smooth journeys. Boost FCR with AI agents. Smarter routing. Outcome-driven flows. Fast, meaningful results.
Work Smarter
Happy agents = happy customers. From agents to execs—AI enhances every role. Smarter decisions. Full compliance. Real-time feedback at every step.
Speak Their Language
Let every customer talk their way. 100+ languages. No friction. No compromise.
Personalise to Grow
Stay relevant. Our knowledge-driven AI companions personalise every journey. Drive results. Fuel growth.
Agentic AI platform
Intelligent Agents, Simple Setup, Infinite Use Cases – Designed, Deployed, Done
Meet your AI agent employee. Fast. Reliable. Secure. Ready 24/7. From simple questions to complex issues—it’s got it covered. Graia’s agentic AI platform gives your team the tools to launch smart agents in no time. Build workflows. Train models. Deploy agents. All with drag-and-drop ease. You stay focused on what matters most to you - welcoming customers with a smile and energy in your voice.
Why you’ll love it
Launch faster
No code needed. Pre-built ai engines. 100s of ready-made agent bees. Just connect and go.
Stay compliant
Power up your teams. Keep every action secure and enterprise-ready. Compliance by design.
Drive loyalty
Personalised conversations. Higher engagement. Lower churn.
Scale with confidence
Manage thousands of agents across all channels. One platform. No chaos. Just clarity.
